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This Privacy Policy governs the manner in which Blue Whale SEO Limited collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.bluewhaleseo.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Blue Whale SEO Limited.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Blue Whale SEO Limited may collect and use Users personal information for the following purposes:

  • – To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • – To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • – To improve our Site
    We may use feedback you provide to improve our products and services.
  • – To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy

Blue Whale SEO Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Blue Whale SEO Limited

https://www.bluewhaleseo.com
11 Seafield Road, Hove, East Sussex, United Kingdom, BN3 2TN

+447565356380
info@bluewhaleseo.com

This document was last updated on March 06, 2013

This agreement applies as between you, the User of this Web Site and The Blue Whale SEO, the owner(s) of this Web Site. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these Terms and Conditions, you should stop using the Web Site immediately. No part of this Web Site is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account” means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Web Site;

“Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“Goods” means any products that The Blue Whale SEO advertises and / or makes available for sale through this Web Site;

“www.bluewhaleseo.com” means Blue Whale SEO Limited, 11 Seafield Road, Hove, East Sussex, United Kingdom, BN3 2TN

“Service” means collectively any on-line facilities, tools, services or information that www.bluewhaleseo.com makes available through the Web Site either now or in the future;

“Payment Information” means any details required for the purchase of Goods from this Web Site. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

“Purchase Information” means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;

“Premises” Means our place(s) of business located at 11 Seafield Road, Hove, East Sussex, United Kingdom, BN3 2TN.

“System” means any online communications infrastructure that www.bluewhaleseo.com makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” means any third party that accesses the Web Site and is not employed by www.bluewhaleseo.com and acting in the course of their employment; and

“Web Site” means the website that you are currently using www.bluewhaleseo.com unless expressly excluded by their own terms and conditions.

2. Age Restrictions

Persons under the age of 18 should use this Web Site only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

3. Business Customers

No specific additional terms.

4. International Customers

If Goods are being ordered from outside www.bluewhaleseo.com’s country of residence, import duties and taxes may be incurred once your Goods reach their destination. www.bluewhaleseo.com is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported.

5. Intellectual Property

5.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of www.bluewhaleseo.com, our affiliates or other relevant third parties. By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by www.bluewhaleseo.com.

6. Third Party Intellectual Property

6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
6.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express written permission to do so by the relevant manufacturer or supplier.

7. Fair Use of Intellectual Property

Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

8. Links to Other Web Sites

This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of www.bluewhaleseo.com or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

9. Use of Communications Facilities

9.1 When using the enquiry form or any other System on the Web Site you should do so in accordance with the following rules:
9.1.1 The means by which you identify yourself must not violate these terms of use or any applicable laws;
9.1.2 You must not impersonate other people, particularly employees and representatives of www.bluewhaleseo.com or our affiliates; and
9.1.3 You must not use our System for unauthorised mass-communication such as “spam” or “junk mail”.
9.2 You acknowledge that www.bluewhaleseo.com reserves the right to monitor any and all communications made to us or using our System.

10. Accounts

10.1 In order to purchase Goods on this Web Site and to use the facilities you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Web Site as we may not require payment information until you wish to make a purchase. By continuing to use this Web Site you represent and warrant that:
10.1.1 all information you submit is accurate and truthful;
10.1.2 you have permission to submit Payment Information where permission may be required; and
10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
10.2 It is recommended that you do not share your Account details, particularly your username and password. www.bluewhaleseo.com accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
10.3 If you have reason to believe that your Account details have been obtained by another without consent, you should contact www.bluewhaleseo.com immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, www.bluewhaleseo.com accepts no liability or responsibility.
10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.

11. Termination and Cancellation

11.1 Either www.bluewhaleseo.com or you may terminate your Account. If www.bluewhaleseo.com terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
11.2 If www.bluewhaleseo.com terminates your Account, any current or pending purchases on your Account WILL be cancelled and WILL NOT be dispatched.
11.3 www.bluewhaleseo.com reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
11.4 If purchases are cancelled for any reason prior to dispatch you will be refunded any monies paid in relation to those purchases.
11.5 If you terminate your Account any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases.

12. Goods, Pricing and Availability

12.1 Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from www.bluewhaleseo.com correspond to the actual Goods, www.bluewhaleseo.com is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether. Please refer to Clause 14.1 for incorrect Goods.
12.2 Where appropriate, you may be required to select the required features of the Goods that you are purchasing.
12.3 www.bluewhaleseo.com does not represent or warrant that such Goods will be available. Stock indications ARE provided on the Web Site HOWEVER THESE MAY NOT TAKE INTO ACCOUNT SALES THAT HAVE TAKEN PLACE DURING YOUR VISIT TO THE WEB SITE
12.4 All pricing information on the Web Site is correct at the time of going on-line. www.bluewhaleseo.com reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated regularly.
12.5 In the event that prices are changed during the period between an order being placed for Goods and www.bluewhaleseo.com processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price;
12.6 All prices on the Web Site DO include VAT. www.bluewhaleseo.com is not VAT registered.
12.7 www.bluewhaleseo.com uses PayPal and bank transfer method to process payments on this site. www.bluewhaleseo.com DOES NOT accept money orders, cashier’s Cheques, personal Cheques, and company Cheques.
12.8 Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. www.bluewhaleseo.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. www.bluewhaleseo.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

13. Delivery

13.1 You are ordering licences only (Unless stated), once your order is processed www.bluewhaleseo.com will notify you by way of email of your unique licence key and how to download your software.
13.2 If www.bluewhaleseo.com receives no communication from you, within 3 working days of email, regarding any problems with the Goods, you are deemed to have received the Goods in full working order and with no problems.

14. Returns Policy

14.1 Please ensure that you choose your products correctly, once processed your licence key is legally for your use only and it is illegal for us to resell it to another person, if you order the wrong product you will not have a right to return your licence once your order has been processed.

15. Privacy

Use of the Web Site is also governed by our standard Terms and Conditions which is incorporated into these terms and conditions by this reference.

16. Disclaimers

16.1 www.bluewhaleseo.com makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
16.2 No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.
16.3 No part of this Web Site is intended to constitute a contractual offer capable of acceptance.

17. Changes to the Service and these Terms and Conditions

www.bluewhaleseo.com reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Web Site following the changes. If www.bluewhaleseo.com is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

18. Availability of the Web Site

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. www.bluewhaleseo.com accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

19. Limitation of Liability

19.1 To the maximum extent permitted by law, www.bluewhaleseo.com accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.
19.2 Nothing in these Terms and Conditions excludes or restricts www.bluewhaleseo.com’s liability for death or personal injury resulting from any negligence or fraud on the part of www.bluewhaleseo.com.
19.3 Nothing in these Terms and Conditions excludes or restricts www.bluewhaleseo.com’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Web Site.
19.4 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

20. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

21. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

22. Notices

All notices / communications shall be given to us either by post to our Premises (see address above) or by email to info@bluewhaleseo.com. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

23. Law and Jurisdiction

These terms and conditions and the relationship between you and www.bluewhaleseo.com shall be governed by and construed in accordance with the Law of England and Wales and www.bluewhaleseo.com and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

Blue Whale SEO website uses cookies. By using Blue Whale SEO website site you agree to this policy and consent to the use of cookies in accordance with this policy.

We want to ensure that your use of our website is user friendly, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer or other device such as your mobile phone. These include small files known as “cookies”. We do not use these to identify you personally, or to hold any personal data.

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • Recognising that you may already have provided a username and password so that you don’t need to keep repeating these for every web page requested
  • Measuring how many people are using services so they can be improved and there is enough capacity to ensure they are responsive

Cookies are small files, containing an “identifier” given to your browser by a website which may be stored as text files (letters and numbers) in the cookie directory of your computer.

Cookies are not programmes and cannot collect information from your computer. They do not damage your computer and are defined as “a piece of text stored on a computer by a web browser, a cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data”.

Our website may send cookie data to your browser, which may save it if your browser’s preferences allow it to do so. To protect your privacy your browser only returns a cookie to the website that sent you the cookie and does not send it to any other website. A website cannot access your cookie directory or information on your computer, instead relevant cookies are included by your browser within each request you make to the website. A website can only obtain cookie data that your browser sends to it. Cookies do not contain any information that personally identifies you.

There are two types of cookie used:

  • Persistent cookies remain on your computer for a specified time and so are saved to your computer’s hard disk. We use persistent cookies to:
    • Identify that a registered user has returned
    • Securely remember your login User ID – if you have asked us to do so
    • Understand how you use our site and obtain information on website usage (as described above)
  • Session cookies are deleted when you close your browser and are not usually saved to your computer’s hard disk. We use session cookies to:
    • Identify that you have logged in to the site
    • Hold your search criteria while you are carrying out a search of the website
    • Collect information on website usage – as described above

In particular, we use Google Analytics and Piwik to analyse the use of this website. This generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated, relating to our website, is used to create reports about the use of the website. Google will store this information. (Google’s privacy policy is available at http://www.google.com/privacypolicy.html).

You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options. You can also delete cookies already stored on your computer, although this may have a negative effect on the use of websites. Please see your browsers settings to do so.

Switching off cookies will still allow you to view the majority of content on our website. However, it will prevent you logging in and so accessing personalised information. It will also stop us remembering your login User ID, if you ask us to do so, and may restrict your use of our interactive tools and of some services available.

For further information or if you have any questions about the cookies we use or this policy please do not hesitate to contact us.